Latest Writings
The Three Layers of ROI for AI Agents
There’s a lot of hype around AI agents right now. But if you’re building or buying for enterprise, there’s really only one question that matters:Where’s the ROI coming from?Here’s ...
The Only SaaS Feature You Should Be Building
“SaaS is dead. The future is CRUD apps that act as a thin layer over data. The real work will happen through agents that interact with both data and people.”– Satya Nadella (paraph...